Product Refunds
If you are unhappy with your purchase or simply need to return it you may do so for a full refund. The customer is responsible for the shipping fee, 123 Baby Box will not reimburse the customer or issue a store credit. If you have a problem with your order please contact: info@123babybox.com
Membership Cancellations
Monthly plans can be cancelled.
3 Month, 6 Month and 12 Month (Annual Plans) are not eligible to be canceled before their term is over.
Once you have subscribed to a 3, 6 or 12 month plan, you will be charged each month depending on the plan chosen (for 3 months, 6 months, or 12 months). Once subscribing to a 3, 6, or 12 month plan, it may not be cancelled. You will be charged for the remainder of the plan.
YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PERIOD, YOU WILL BE CHARGED FOR THE REMAINDER OF THAT SUBSCRIPTION PERIOD.
YOUR SUBSCRIPTION WILL CONTINUE UNTIL YOU CANCEL AND, IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO THE FIRST DAY OF THE MONTH FOLLOWING THE END OF A SUBSCRIPTION PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR A NEW SUBSCRIPTION PERIOD OF THE SAME AMOUNT OF TIME.
There will be a cancellation fee if subscription plan has been cancelled before the end of its term (i.e 3 month plan, 6 month plan, 12 month plan)
All cancellation requests received after the first day of the calendar month following a subscription period will apply to the following subscription period.
We may terminate your membership, without notice, for conduct we believe violates these Terms and Conditions or our policies, is harmful our business interests, or for an inactive account.
Lost or Stolen Packages
123 Baby Box is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, 123 Baby Box will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.
